CALL CENTER SERVICES

Online PC Helpline is a leading division at Best Source having a huge customer base globally. We operate an independent call center services company for all call center applications. Our highly trained staff can resolve the customer's issues with minimum time and maximum efficiency. We work on a 24/7, 365 days schedule wherein we provide a prompt answering and query resolution model. Best Source is proud to have a pool of certified technicians and engineers dedicated to resolve the queries professionally. Our six stage mandatory training process covers all necessary aspects of customer service that provides truly unmatched service to the businesses that we cater to. Furthermore our weekly review system with our clients helps us maintain high standards of the services we provide. We believe that honesty is the best policy and hence we take issues such as confidentiality, secrecy and integrity of the private data very seriously.

Why Process Outsourcing ?


Cost Reduction:

Outsourcing reduces your costs substantially as the non-core jobs done by you are done at exceptionally lower prices by us, but at the same time we do not compromise on any quality parameters. It also helps in reduction of other parallel costs such as real estate costs, hardware investment costs etc.

Better Productivity:

Outsourcing relives you from some of the less important yet critical and tedious tasks in your production chain thereby allowing you to concentrate on the core-competencies of your business, reducing bottle-necks and thereby grow faster.
Scalability:

Outsourcing reduces your costs substantially as the non-core jobs done by you are done at exceptionally lower prices by us, but at the same time we do not compromise on any quality parameters. It also helps in reduction of other parallel costs such as real estate costs, hardware investment costs etc.

Our team of experts and certified professionals include

  • Business Consultants
  • Process Chain Optimizing Experts
  • Market Analysts
  • Research Analysts
  • Certified Accountants
  • Global Professional Consultants
  • Graphic Designers
  • Software Developers
  • App Developers
  • Data Operators
  • 24/7 Call Center Agents
  • Computer Engineers